ServicesAI development

Document AI Development

Sentia has built software in Sydney since 2006. Our document AI development turns invoices, forms and claims into checked, structured data for the systems you already run.

Tell us about your project

Extraction isn't the finish line.

Checked, not just read.

Every extracted value is checked against the type, range and format it should have. The same checks run on every document, however many arrive.

Built for real-world documents.

Crumpled receipts, scanned forms and old PDFs. We design for the documents you actually get, not the clean samples in a vendor demo.

Feeds the next step.

Clean, structured data lands in your system, so approvals, payments and record updates can run without anyone keying it in.

What we build

Intelligent document processing, built around your documents

AI document automation for the paperwork your team keys in by hand. Each pipeline is built for your documents and connected to the systems you already run.

Invoices and receipts, read and checked on arrival.

An invoice read field by field, ready to be checked.

Invoices and receipts, read and checked on arrival.

Staff keying in totals and line items from invoices and receipts is slow and easy to get wrong. We read each document, pull out the fields you need, check them against your own records and pass on clean data, with anything uncertain flagged for a person.

See our work
Scans, PDFs and photos

Reads scanned invoices, PDFs and receipt photos, even values split across lines.

Checked against your records

Checks totals, dates and supplier details against what your system expects.

Uncertain reads flagged

Blurry images, missing fields and low-confidence reads go to a person.

Clean JSON output

Mapped to your own data model, ready for approvals and payments.

Applications and forms, whatever the layout.

Fields pulled from each form and passed to your system.

Applications and forms, whatever the layout.

Applications, forms and identity documents arrive in every format, often scanned or filled in by hand. We extract the fields your process needs from each layout, check that nothing required is missing and send complete records on to the next step.

See our work
Scanned and handwritten forms

Extracts text and data from scanned documents, PDFs and handwritten forms.

Variable layouts

Finds the same fields across documents that don't share a template.

Identity documents

Reads the details your process needs and checks them for consistency.

Collected in a conversation

A chatbot can guide people through uploading the right files. Explore AI chatbots

Claims that approve themselves when the rules say so.

Each claim checked against your rules, then approved or flagged.

Claims that approve themselves when the rules say so.

A claim usually means someone reading a receipt and checking it against a policy or balance. We read the document, run the same checks a person would, approve the routine cases and route the exceptions to your team with the reason attached.

See our work
Claim documents

Reads receipts, claim forms and supporting documents as they're submitted.

Rule checks

Checks each claimable item against your rules and the claimant's limits.

Exceptions with a reason

Anything that doesn't fit goes to your team, with the reason it was flagged.

Automatic approval

Claims that pass every check are approved without manual review. Explore AI agents

Compliance records you can find and trust.

Each read scored, so uncertain details are checked first.

Compliance records you can find and trust.

Certificates, inspection reports, insurance documents and contracts pile up against every property and asset. We extract the details that matter, such as dates, parties and conditions, check them and record them where your team works, so nothing important stays buried in a PDF.

See our work
Certificates and inspections

Pulls out dates, conditions and sign-offs and records them against the property.

Insurance and building records

Captures policy and condition details so they can be tracked over time.

Contracts

Extracts parties, dates and key terms for review and tracking.

Property software

Document AI inside the property platforms we build. See our property work


What we build with

The tech we use.

AI & ML

  • AWS Textract
  • AWS Bedrock
  • Anthropic
  • OCR
  • Prompt Engineering

Backend

  • Ruby on Rails
  • Python
  • PostgreSQL
  • Sidekiq
  • RESTful APIs

Infrastructure

  • AWS
  • AWS Lambda
  • Heroku
  • S3
  • Sentry
  • Cloudflare

Is custom document AI the right call?

You need custom document AI.

Your documents vary, the data must pass your own rules, and the output has to land in the system you run.

You need a chatbot.

The documents come from people who need guiding, asking for the right file and confirming details as they go.

You need an AI agent.

Reading the document is one step in a longer workflow that runs across your systems, like checking, approving and updating records.

An off-the-shelf tool will do.

Your documents follow a standard format and the data doesn't need to land in your own system. A ready-made tool is cheaper, and we'll say so.

Not every document problem needs a custom build, and we'll tell you which one fits. Explore AI chatbot development, AI agent development, AI integration or AI development.

How we build document AI

From your messiest real documents to clean data your systems can use, with every uncertain value caught on the way.

Understand the documents first.

We start with your real documents, the messy ones included, before designing any extraction. What actually arrives decides how each one is read.

Build validation into extraction.

Each value is checked against the type, range and format it should have, and against the other fields on the page, before it's accepted.

Handle exceptions explicitly.

Blurry images, missing fields and low-confidence reads are flagged and sent to a person with the reason attached, never passed on quietly.

Return structured, usable output.

Clean JSON mapped to your own data model, so the next step in your system, whether an approval, a payment or a record update, can use it.


Our document AI work

Novated lease claims, read and approved automatically

For a novated leasing platform, we built claim approval that starts with the receipt. OCR reads it, the system checks each claimable item against the driver's balance, flags anything that doesn't fit and approves the rest without anyone reviewing it. Reading the receipt was the easy part. The checks are what let routine claims go through on their own.

Novated lease claim approval flow

Common questions

Document AI development is building software that reads documents and turns them into data your systems can use. OCR reads the text from scans, PDFs and photos, and tools like AWS Textract find where each piece sits on the page. That raw output is messy, so we add a layer that checks it, structures it and returns clean JSON.

Intelligent document processing, or IDP, is the same idea under another name: AI document automation that reads, checks and routes documents with little manual work. The term usually means a ready-made platform. We build it into your own systems when off-the-shelf tools don't fit your documents or rules.

Invoices, receipts, applications, claim forms, contracts, identity documents and compliance records, whether scanned, photographed or digital PDFs. We start with your real documents before deciding how to read them.

It's flagged, not guessed. Blurry images, missing fields and low-confidence reads go to a person with the reason attached, so bad data never reaches your system unnoticed.

We build on AWS, using AWS Textract and AWS Bedrock, with Anthropic models where they help. We choose the tools after we understand your documents and workflow, and we're not tied to one platform.

Yes. The output is mapped to your data model, so it drops into the system you already run and can trigger approvals, payments or record updates. If you want to add it to a product you already have, see AI integration.

It depends on how varied your documents are, which checks they need and which systems the data goes into. We'll scope it with you and give you a detailed estimate before anything is built.

Yes. Sentia is based in Sydney and has built software in Australia since 2006, including document AI for Australian businesses. Our Zagreb team adds delivery capacity.

Yes. Sentia can provide a mutual NDA that protects your IP and ours.